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App Configuration for Hosted E-Mail Accounts

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Generic configuration settings for all mail client configurations

Incoming Mail Server (IMAP) -, port 993 with SSL
Incoming Mail Server (POP3) -, port 995 with SSL
Outgoing Mail Server (SMTP) -, port 465 with SSL
Username: Your full email address - eg [email protected]
Password: Your email password, which is different from the one that you use to access our client/billing area. Please verify this by logging into the webmail system at or you can reset your email password from within your Domain Name Sanity account.

We have specific guides for a number of popular email clients below.

Please note that our Customer Support team cannot assist with e-mail client configuration, as there are many different programs and operating systems, and this falls outside of our standard support scope. Our customer support can only assist with resetting passwords for
your account and checking whether the account works correctly on the
webmail system.

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